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  2. ZEscrow FAQ

ZEscrow FAQ

These questions dive into the specifics of the ZEscrow platform, including relevant terminology and instructions for common tasks.

  • How is interest calculated?
  • Where can I see the interest rate on my accounts?
  • Where can I view interest payments?
  • When will monthly interest be paid and posted?
  • How does interest tax reporting work if there is no TIN on the subaccount?
  • How is the total balance across all subaccounts calculated?
  • How can I access my account statements through ZEscrow?
  • What reports and statements are available in ZEscrow?
  • When are my monthly statements available?
  • How does this platform affect my online banking and normal banking processes with my bank?
  • How do I change authorized users for my organization on ZEscrow?
  • Can I set up a new organization/business entity through ZEscrow?
  • Can I access multiple organizations through ZEscrow?
  • How do I close a subaccount?
  • Can an account be closed while there is a pending transaction?
  • How can I view closed subaccounts?
  • Do closed subaccounts show up on the monthly statements?
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