If a transaction is assigned in error, you can move the transaction back to unassigned in the current period/month of the transaction. To do this, first click on the amount of the transaction you wish to reassign.
This will open the Transaction Details. Click the "Unassign Transaction" button and then click "Submit". This will revert the transaction back to “Unassigned” status so it can be assigned to the correct subaccount.
Note: If the transaction can not be unassigned because it is from a previous month, please contact ZEscrow support or your financial institution to request a transfer of funds from subaccount to subaccount to correct the subaccount balances.
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